Thank you for contacting us at Amazon.co.uk.
From your e-mail, I came to know that you have a concern for your parcel status.
Please understand that, we have thousands of customers who placed an order for this item. And, we have fulfilling this item on First Come – First Out basis.
I've checked your order and can see that the "Diablo III (PC/Mac DVD)" is on pre-order and will not be released until May 15, 2012.
Amazon.co.uk often offers items for sale before release. We will receive this item from our suppliers in time for the release date.
We will pre-order this title from our supplier, and expect to obtain copies directly following its release.
I have checked your order and confirmed that estimated dispatch dates are given May 13, 2012 - May 14, 2012.
We will receive the item from our suppliers in between the dates provided above and we will dispatch for you.
We still expect to deliver your order by the date listed in Your Account: May 15, 2012 - May 17, 2012.
Once your order is sent you'll receive an e-mail confirming the date, contents and method of delivery.
If you don't get your e-mail confirmation by May 15, 2012 please let us know by replying to this e-mail and we'll investigate.
To confirm the status of your order, or to see estimated delivery dates, please visit Your Account at the top of any page on our website or click on the link below:
www.amazon.co.uk/your-account/
I appreciate your understanding and patience in this regard.
We hope to see you again soon at Amazon.co.uk.