Dear Blizzard support,
Thank you very much for your quick response to my mail and of course even more for acting in this mater. I'm very impressed that you were actually and obviously able to fix this issue immediately, since I have spend a lot of time in the b-net in the last two days and now it's possiblo to stay for many many hours in only one single game without ANY interruption/crashes/rollbacks and so on, even in the rushhours at the weekend, what is amazing. I have also read the same from most of the other players in the forum of the PlanetDiablo.eu community and it seems, most of the players are able to enjoy the game again, without the former issues with server-rollbacks, joinbugs and timebans. It's ressuring to know, also in view of the forthcoming release of Starcraft 2 and later Diablo 3, resp. Battlenet 2.0. Many thx that you still care so much for your old games and make them still fun and joy for your gamers. Keep up the great work guys!
Of course I wound appreciate, if you woud decide to take action against those cheaters, who have caused those server-crashes by breaking the rules. There is a big problem with all these dupes in the game anyways (the other big problem, next to server-stability) since it's dividing the players in two groups! (those who don't care using/trading or even creating dupes deliberately - even if they don't tell you, and often it's hard to see it through - and those who have!) Me, as a legit player, I have absolutly no interest to play together with those cheaters to get sucked into there way to "play" the game and for this reason I better 'isolate' myself by playing ALONE untill (hopefully one day) duping items will be no longer be possible. So for me, at the moment it's not really possible to play partygame, since the gap between the two mentioned groups of players is just to big and often it's just too hard to realize, 'who is who'
Have a good day and once again many thx for fixing that issue!
Respectfully
xyz